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Home > Patients and Visitors > Our commitment to you

Our commitment to you

As an organisation we are committed to providing safe, quality care to our patients.

  • Our commitment to you

    We believe that our patients, relatives and carers should expect to receive services of the highest quality.

  • Why choose us?

    We are one of the biggest acute hospital trusts in England covering four main hospitals in Lincolnshire.

  • Privacy and dignity

    We are committed to ensuring that all patients and their families/carers are treated with dignity and respect throughout their care journey.

  • Protecting you from harm

    Patient safety is our number one clinical priority. Preventing and reducing healthcare associated infections (HCAIs) maintains a high profile within United Lincolnshire Hospitals NHS Trust.

  • Safeguarding

    United Lincolnshire Hospitals Trust is committed to safeguarding and promoting the welfare of children and young people, both as service users and visitors to Trust premises.

  • Access to health records (subject access request)

    Individuals have the right to have a copy of any data held about them. If you wish to have a copy of what information any the Trust holds about you, you will need to make an application.

  • Organ donation

    We support solid organ and tissue donation and are proud to fulfill people’s wishes both in their lifetime and in their death.

  • Staffing levels

    We’re committed to delivering safe, high quality affordable services with a strong focus on patient care.

  • Interpretation and translation

    A full range of interpreting services are available to ensure the Trust is equally and easily accessible to the diverse communities it serves.

  • NHS constitution

    The aim of the NHS Constitution is to safeguard the enduring principles and values of the NHS.

  • Learning from patient deaths

    In line with the CQC's recommendations in its review of how the NHS investigates patient deaths in December 2016, the National Quality Board has recently published (March 2017) the first edition of a new national framework for NHS Trusts - 'National Guidance on Learning from Deaths'.

  • What should happen to you in an emergency? ReSPECT

    In a crisis, health professionals may have to make rapid decisions about your treatment, and you may not be well enough to participate in making choices.