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Patient experience

The Trust considers patient safety and quality improvement to be the central focus of all aspects of service delivery.

  • Patient Panel

    Our Patient Panel is one of the ways we ensure our patients are involved in discussions which help the Trust to plan and deliver the best possible care for our community.

  • About patient experience

    Excellent patient experience for all our patients is important, and the Trust considers patient safety and quality improvement to be the central focus of all aspects of service delivery.

  • Simple steps to keep you safe during your hospital stay

    While you are in hospital, keeping you safe and well is a priority for the staff looking after you

  • Feedback form

    Your experience as a patient, relative or a visitor is extremely valuable to us enabling us to build on what is working well and improve where we could and perhaps should have done better. This information is shared directly with our PALS team.

  • Making a formal complaint

    Complaints can be made by any patient or visitor to our hospitals or community sites.

  • Care Opinion

    Care Opinion is a conversation between the patients, carers and the professionals of the health service bodies. Everyone requires healthcare at various points in their lives and this is the ideal way to share stories and experiences.

  • Information for carers

    The Trust recognises the vital role that carers play in ensuring the health and well-being of those they care for.