Outpatient appointments

Our outpatient departments and clinics provide a wide range of specialist services to patients in Lincolnshire. You may be offered an in-person, telephone or video appointment, depending on your referral.

Can I be accompanied?

If you are attending an Outpatient or diagnostic appointment, one other person can accompany you. However, in some of our departments, such as radiology at Lincoln County Hospital this is not possible. If you have an appointment for radiology at Lincoln County Hospital please attend alone. Please note a visitor is able to bring you to the waiting room, but must then leave. Our volunteers are also able to help you to your appointment if support is required.

Due to the number of patients, we see in our outpatient and diagnostic departments visitors may have to stand during busy periods. Seating is prioritised for patients.

Outpatient appointment guidelines

Please be aware of the following guidance for all outpatient appointments:

  • A hospital provided standard surgical face mask must be worn by patients and visitors at all times when in clinical areas, this includes waiting areas and treatment rooms. Hospital provided face masks are available at entrances and outpatient reception areas
  • Patients must only arrive 5 minutes before their appointment
  • Please be aware that at busy times those accompanying a patient to an appointment may be asked to stand
  • Mask wearing and hand hygiene is to be adhered to at all times.

In exceptional circumstances where a patient is unable to wear a mask they need to speak to the department before attending an appointment so that the necessary arrangements can be made.

There are outpatient appointments run by United Lincolnshire Hospitals NHS Trust at Lincoln County Hospital, Pilgrim Hospital, Boston, Grantham and District Hospital and County Hospital, Louth. If they are suitable you may also have an outpatient appointment on the telephone or through video calling.

You can also access your outpatient appointment details through our online portal. You can find out more by visiting our digital letters and online patient portal page.

Lincoln County Hospital

The outpatient department at Lincoln County Hospital provides specialist services for adults and children covering a wide variety of medical and surgical conditions.

The departments treat thousands of patients every week supported by other essential services, for example: radiology, physiotherapy, and medical physics.

For disabled access information about outpatients at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinics 1, 2 and 3 (medical outpatients) at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 4 (surgical outpatients) at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 5 (paediatrics) at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 6 (ear, nose and throat, audiology and colorectal)at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 7 (haematology) at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 8 (ophthalmology and orthoptics) at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 9 (oral, maxillofacial and orthodontics) at Lincoln County Hospital, please see our AccessAble accessibility guide.

For disabled access information about outpatients clinic 11 (orthopaedics and orthotics) at Lincoln County Hospital, please see our AccessAble accessibility guide.

Pilgrim Hospital, Boston

The outpatient departments at Pilgrim Hospital, provides specialist services for adults and children covering a wide variety of medical and surgical conditions.

There a number of special outpatient areas that are run independently, these include:

  • Royle eye department
  • ENT
  • Boston breast unit
  • Fracture clinic

For disabled access information about outpatients at Pilgrim Hospital, Boston please see our AccessAble accessibility guide.

Grantham and District Hospital

The outpatient department at Grantham and District Hospital provides specialist services for adults and children covering a wide variety of medical and surgical conditions.

The departments treat thousands of patients every week supported by other essential services, for example: audiologists and orthoptists.

In addition to the outpatient department, patients with joint or bone problems are also seen within the orthopaedic and fracture clinics which have access to a plaster room where specialist casting is undertaken.

Please be aware that ophthalmology is based in a separate part of the hospital, and has adjacent car parking.

The areas care for people of all ages, including children.

For disabled access information about outpatients at Grantham and District Hospital please see our AccessAble accessibility guide.

For disabled access information about outpatients waiting area three – haematology-ENT, please see our AccessAble accessibility guide.

For disabled access information about outpatients waiting area four – clinical genetics-general consultation, please see our AccessAble accessibility guide.

For disabled access information about outpatients waiting area two – dermatology, please see our AccessAble accessibility guide.

County Hospital, Louth

County Hospital, Louth’s outpatients department and Woldside unit hold a wide range of clinics supported by visiting surgeons and physicians, specialist nurses and technicians from Lincoln County Hospital and Pilgrim Hospital, Boston as well as from Grimsby Hospital.

Other settings

You may have an appointment at a community hospital or a Community Diagnostic Centre – you can find out more about these on our services in the community page.