Accessibility statement for United Lincolnshire Hospitals NHS Trust
This accessibility statement applies to all of ulh.nhs.uk.
This website is run by United Lincolnshire Hospitals NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Most older PDF documents are not fully accessible to screen reader software
- In places, sensory characteristics are used.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: [email protected]
- Call: 01522 573986
- Address: Communications Department, Robey House, Lincoln County Hospital, Greetwell Road, Lincoln. LN2 4AX
We’ll consider your request and get back to you in seven days.
If you cannot view the maps on our website, call or email us www.ulh.nhs.uk/contact for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Communications Department on 01522 573986 or [email protected]
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Some of our wards, departments and offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
United Lincolnshire Hospitals NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Sensory characteristics- Sensory characteristics are used in some areas. This fails WCAG 1.3.3 Sensory Characteristics
Following the accessibility audit, a comprehensive plan exists for how and when we plan to improve accessibility on this service.
We’ve assessed the cost of making our previously-published essential PDFs accessible, and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. Disproportionate burden statement June 2023
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services or our discharging our legal duties. For example, we have PDFs with information on how users can access our services, and publish our Trust Board papers and Annual Reports in PDF format. Work has been undertaken to ensure newly-published PDFs are all accessible.
We’ve assessed the cost of making our previously-published essential PDFs accessible, and we believe that doing so now would be a Disproportionate burden statement June 2023 within the meaning of the accessibility regulations.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve our accessibility
We continue to monitor the accessibility of our website, and strive to ensure all content published on it is accessible going forward.
We are planning a future accessibility audit in Autumn 2023, to identify further areas where improvements might be made, in line with Web Content Accessibility Guidelines (WCAG) 2.2 which are due to be launched in Autumn 2023.
Preparation of this accessibility statement
This statement was prepared on 13 June 2023. It was last reviewed on 13 June 2023.
This website was last tested on 15 March 2021. The test was carried out by our trusted agency and staff at United Lincolnshire Hospitals NHS Trust.
As our website contains thousands of pages, we selected a sample of pages to test based on average use, volume of traffic, and content type. We tested the following pages as they contain our main features used across the site:
You can read the full accessibility test report.