ULHT maternity services have worked in collaboration with the Better Births Lincolnshire team to develop the “Better Births Lincolnshire” website, which is the central place for you to access a variety of maternity information, resources, educational material, and signposting. Please follow this link to view this information, from registering your pregnancy in Lincolnshire, to infant feeding support, smoking cessation services, mental health, and a whole range of other topics.
The ULHT maternity services were rated as good by the CQC in February 2022. To read the reports, please follow this link:
Contact Details
Lincoln:
- Labour Ward: 01522 573 140
- Antenatal Assessment Centre (24 hours): 01522 573 138
- Antenatal Clinic: 01522 573 338
- Nettleham (Maternity) Ward: 01522 573 134
- Neonatal Unit: 01522 573 604
Pilgrim:
- Labour Ward: 01205 445 424
- Antenatal Assessment Unit (08:45 – 16:45): 01205 445 144 – Contact Pilgrim Labour Ward outside of these times
- Antenatal Clinic: 01205 446 648
- Maternity Ward: 01205 445 427
- Neonatal Unit: 01205 445 404
Visiting Times
- Labour Ward: Two birth partners only, 24 hour open access
- Maternity Ward:
- Named birth partner welcome 09:00 – 21:00
- General visiting 14:00 – 20:00
- Children are not permitted, unless they are the siblings of the newborn
- No more than three visitors at the bedside at any time
- Neonatal Unit: Both parents have open access. Grandparents and siblings are by arrangement with the ward.
Visiting Our Hospitals
You can find our hospital addresses, car parking information, travel details, hospital maps and catering facility information via the following links, for Lincoln, Pilgrim, Grantham and Louth: Hospitals – United Lincolnshire Hospitals (ulh.nhs.uk)
Whilst in our ward areas, your safety is our priority. We therefore ensure that our labour, maternity and assessment ward areas are locked at all times. When you arrive to our ward areas, we therefore ask that you call the bell, speak to a member of staff, and then you will be granted access to the wards if appropriate.
Maternity Tour Videos
Where you give birth to your baby is your choice, and you can change your mind at any point during pregnancy. Your maternity team can support you to find out about your place of birth options, and you can view tour videos for both Lincoln and Pilgrim maternity units below.
Sleeping and Washing Facilities
If you are a patient on our wards, you will have access to toilets, bathrooms and shower rooms. We have a small amount of toiletries for emergency use, therefore we encourage you to bring your own toiletries.
If you are a visitor to our ward, including birth partners, you will have access to a toilet, but unfortunately we are not able to provide washing facilities for you. We are also unable to provide sleeping facilities for birth partners, unless this has been agreed as part of a personalised care plan. We therefore encourage you to have a plan in place to travel home when you need to refresh or sleep.
Catering Arrangements
If you are a patient on our wards, we will provide you with three meals per day. We are unfortunately unable to provide meals for visitors, including birth partners. We therefore encourage you to bring your own snacks when you visit our hospitals, or to utilise the catering facilities outlined in the “hospitals” link above, or the vending machines which are located close to our maternity wards.
Smoking
All ULHT sites are non-smoking areas, which means that you are not allowed to smoke within our hospital grounds. If you are a patient on our wards, we can provide you with Nicotine Replacement Therapy (NRT), and we encourage you to speak to your maternity team to arrange this. If you are receiving maternity care within our services, you can also access the support of the STAAR (smoking cessation) team. You can contact the team on [email protected] or speak to your maternity team to arrange this.
Sharing Your Experience
There is a variety of ways that you can share your experience, both positive and constructive:
- Maternity and Neonatal Voices Partnership (MNVP): The MNVP works in partnership with ULHT to improve maternity services. You can contact them to discuss your experience, or complete a maternity survey, or volunteer to help improve our services. Give your feedback | Better Births Lincs (betterbirthlincolnshire.co.uk)
- ULHT Patient Experience Team: Access this page to share your feedback about our services, or explore how you can get involved and support the Trust. Patient experience – United Lincolnshire Hospitals (ulh.nhs.uk)
- ULHT Patient Advice and Liaison Service: They offer confidential advice, support and information on health related matters. Patient advice and liaison service (PALS) – United Lincolnshire Hospitals (ulh.nhs.uk)
- ULHT Formal Complaint: Complaints can be made by any patient or visitor to our hospitals or community sites. Making a formal complaint – United Lincolnshire Hospitals (ulh.nhs.uk)
- Care Opinion: Care Opinion offers a digital space for conversations between patients, carers and health professionals, but sharing your story. Care Opinion (ulh.nhs.uk)
Birth Afterthoughts
Did you give birth at Lincoln or Boston maternity, and would you like to talk to someone about your birth experience? To help fill in any gaps in your memory, or help to understand more about what happened and why? Birth Afterthoughts will allow you to talk to a highly skilled midwifery about your birth, and hopefully support you to move forward more positively. Where appropriate, the team can also refer you for more specialist support.
You can self-refer to the Birth Afterthoughts service by emailing the new email address; [email protected].
Please include the following details; Your name, date of birth, home address, email address, telephone number, and which hospital your baby was born in. Please also tell us whether you would prefer your appointment via telephone, online or face to face, and whether you have any accessibility requirements.
We aim to see women no sooner than eight weeks following their birth, in line with guidance, as it is evidenced that debrief before this time is not as effective and can do more harm for individuals. We aim to respond to referrals within two weeks, and if you have not heard from us within this time, please contact us again via email.
Social Media
ULHT Maternity Services have social media platforms, for you to access key messages, read patient stories, hear how you can get involved, and view educational material:
- Lincoln:
- Facebook: ULHT Lincoln Maternity
- Instagram: @NHS_Lincoln_Maternity
- Pilgrim:
- Facebook: ULHT Pilgrim Boston Maternity
- Instagram: @NHS_PilgrimBoston_Maternity
- ULHT also has a general hospital social media page: