It sets out clear expectations of ‘what we expect to see from staff’ and what ‘staff can expect from the Trust’ as an employer, describing how together we will deliver ‘excellence in rural healthcare’ for all our patients.
Alongside this we have also produced a personal responsibility framework, to support and underpin the charter’s values, which give examples of the behaviours we would wish to see and those we would not wish to see, to help us create a positive, caring working environment.
Based around our five core values – patient-centred, safety, compassion, respect and excellence – both our charter and personal responsibility framework were created for staff, by staff. They give us all a clear picture of what is expected of us so that we can continue to deliver safe, high quality services, day in, day out, for all our patients.
We want the charter to become embedded as part of our vision and values, as blue print for the way we want to work, and encourage everyone to adopt and live by its ethos.
Clear for all to see, the charter is displayed across our hospitals to let our patients and visitors know that we are committed to providing the very highest quality care possible.
Our Board of Directors have also pledged their support to the charter, to live by its values and lead by example.
Click below to download a copy of the staff charter –
Click below to download a copy of the personal responsibility framework –
