The Trust recognises the vital role that carers play in ensuring the health and well-being of those they care for. The Trust is committed to ensuring a partnership approach to working with carers is adopted in which the role of carers, along their expertise and understanding of the patient’s needs, are recognised and taken into account when planning patient care, treatment and discharge.
Carers may not always perceive themselves as carers and may just consider themselves as partners, relatives or friends. Staff are expected to help carers recognise the extent of their involvement and commitment so that their needs as carers can be assessed and supported.
There are two important documents that many carers find helpful: the ‘carer’s badge’ scheme and ‘All About Me’ passport. You can ask the ward for the ‘About Me’ document for the person you are the carer for, and the carer’s badge for you.
Read more about our flexible visiting here – Flexible visiting times for carers
The badge recognises that as a carer you should be considered as an expert and equal partner and we need to work with you to achieve this.
Having a ULHT carer’s badge on its distinctive orange lanyard means you will be visible and recognised for the incredibly important role you play. You will be allowed free visiting on the ward and we will work with you to agree the level of input you want to retain during the hospital stay and not make assumptions or take advantage of you!
If you would like to find out more then pop down to our PALS office or speak to a member of staff as someone from PALS may be able to pop up and see you and we can take it from there.
‘All About Me’ passport
The ‘About Me’ document has been developed to help staff get to know your relative or friend, to communicate with them better, help them to feel safe and secure while in hospital and to record how and when you want to be involved.
The Lincolnshire Carers Service
This service is for people across Lincolnshire who look after a relative or friend who due to ill health, physical or mental illness, disability, frailty, or addiction cannot manage without their support. Delivered in partnership by Lincolnshire County Council’s customer service centre and charity Carers FIRST the Lincolnshire carer’s service provides information, advice, guidance, carers assessments, training and activities, giving carers an opportunity to have a break from their caring role and help them to get the support they need.
The Lincolnshire customer service centre is the central point of access for this service on 01522 782224 email firstname.lastname@example.org
To find out more about Carers FIRST visit www.carersfirst.org.uk