Feedback wall – February 2018

Feedback wall – February 2018

Posted on in Announcements

At ULHT we value your feedback. Here is a selection of your comments from the past four weeks:

@PHBowring amazing service by the team  #endoscopy ward team made me feel comfortable from start to finish #friendly #knowledgeable #empathic thank you for making me feel so comfortable

@ytstam Been impressed with nurse and HCA care at @ULHT_News at Boston hospital under busy circumstances both in ED and on stroke ward. Thank you

From CHelenW via Care Opinion, cardiology, Lincoln: “I was admitted into Lincoln County Hospital after I suffered heart failure while at the Lincoln Christmas Market. The care I received from everyone was outstanding. I will always be grateful to the fantastic team of people who looked after me so incredibly well, their dedication and commitment to their work is truly breath taking. You should be very proud of the work you do. Needless to say I had the best Christmas ever. Thank you so much!”

From anonymous via Care Opinion, dermatology, Grantham: “Follow up visit after potential Melanoma removal. Saw the same staff members again. Service absolutely exemplary with some further questions answered professionally. Treatment received painless and kept informed all the time. Again a great credit to the hospital.”

From JL63 via Care Opinion, A&E and general surgery, Pilgrim: “Both A&E and 5a and 5b ward staff were exceptional. I received excellent care during my 5 day stay at Pilgrim Hospital. I was admitted and required emergency surgery and other than the anaesthetist the experience was positive, supportive and reassuring!