Volunteering at ULHT – how to get involved

We recognise the important role that volunteers can play in improving the experience of patients and complementing the work of staff.

Volunteering

We offer a range of volunteering roles at United Lincolnshire Hospitals NHS Trust.

The Trust supports and encourages the efforts of the voluntary sector in ensuring that our patients have a positive experience during their stay in hospital.

Volunteers can make a huge difference to the lives of our patients. Each year over 300 volunteers give their time freely to the Trust, working across hospital sites throughout Lincolnshire. We greatly value their individual contribution to enhancing and complementing the care provide by our paid staff.

We value our volunteers and are committed to ensuring that they receive full induction and appropriate training for their roles. This commitment by ULHT in you means that we would like you to volunteer with us for a few hours per week over a minimum of a six month period. However, lots of our volunteers stay with us for many years and we currently have volunteers with more than 25 years experience.

We welcome applications from anyone aged 18 and over. We also have positions available for people who are retired and are looking to make better use of your available time. Volunteering opportunities are also available for those looking for a practical insight into the NHS or as a first step into possible future employment with us.

Videos

Please click the videos below for a further insight into volunteering at ULHT.

Meet Voluntary Services Manager Andrew Tysoe and our 2017 Volunteer of the Year Paul Cartwright, who can tell all about how to get involved with volunteering at ULHT.

Lincoln discharge lounge volunteer Les Woods talks about his role and the best thing about being a volunteer

Discharge lounge volunteer Donald Walker talks about what he gets out of volunteering

Pharmacy volunteer Neal Wyrill explain why he enjoys volunteering

Grantham corridor volunteer Andy Lemerle talk about his role

Outpatients volunteer Ann Worrall discussing her role and what she enjoys

Volunteer newsletter

Click here to see our latest newsletter for more information.

Volunteering or work experience?

Volunteering involves a longer term commitment (minimum of six months) for a few hours per week. It usually involves befriending patients and helping with general duties on wards, in outpatient departments or in administration. As our volunteer roles are non-clinical, if you are a student looking to develop your clinical skills within a particular area of the hospital this will not be possible as a volunteer.

Work experience involves a short term commitment and normally involves shadowing a member of staff or team. If work experience is what you are interested in then please visit the work experience page.

Volunteer newsletter

Read the latest newsletter for more information.

Volunteer roles

You can volunteer in many different roles across our four hospital sites which include Lincoln County Hospital, Pilgrim Hospital Boston, Grantham and District Hospital and County Hospital Louth.

Our volunteer roles are rich and varied and are available in many wards and departments across ULHT hospitals. Duties can include practical on ward and day ward support, befriending, administration, as well as meet and greet roles in outpatients, clinics and main reception areas.

Please see our frequently asked questions page to access more information on what we are looking for in a volunteer, the type of volunteering we offer and how to become a volunteer.

Volunteering in a healthcare setting is not suitable for every individual and there are certain protocols to follow when volunteering in this environment. Please take a look at the guidelines document for general information about volunteer placement protocols.

There are many different roles for volunteers across the Trust. Please take the time to look at our current opportunities across our main sites below.

Volunteer opportunities

How to apply

Please do not hesitate to contact us if you need any further advice about the advertised roles or volunteering with the ULHT generally, before submitting your completed application form.

Volunteer application form

Contact a member of the voluntary services team by telephone or email:
Email: voluntaryservices@ulh.nhs.uk
Telephone: 01522 597838
The entire application process is likely to take approximately 8-10 weeks.

Character references

When we receive your completed application form, we will contact the two referees on your application to ask for a character reference for you. The referees need to have known you for at least three years and must not be related to you.

Interview

Once the voluntary services team has received two positive references you will be contacted to arrange an interview with the voluntary services department. The interview will explore volunteering in more detail and we will also help to identify the type of role and area best suited to you.

You will need to bring appropriate identity and proof of address documents with you to the interview to confirm your identity and status. It will also help to provide information in order to start a Disclosure and Barring (DBS) check if required for your agreed role.

Disclosure and barring

Following a successful interview to become a volunteer, you will usually need to complete a DBS (Disclosure and Barring Service). You will also need to tell us if you have ever had a criminal conviction or caution. Your application will be rejected if you fail to do this. If you commit an offence following your registration as a volunteer you must inform the voluntary services team. It is against the law to allow a person who is barred to carry out any regulated activity.

Referral

Following a successful interview, you will be referred to the volunteer supervisor who works in the area that has been identified for your possible placement. Appropriate DBS clearance will also need to be obtained.

The volunteer supervisor will contact you and arrange for you to come and see them in the workplace. You will be able to start volunteering if both you and the supervisor are in agreement that the role and shifts are acceptable.

Induction

All Trust volunteers must attend an induction before they start volunteering. You will be issued with an identity badge after successfully completing all sections of the application process. You will also be provided with volunteer clothing appropriate to your role.

I want to volunteer what do I do next?

Look at our volunteering FAQ for more information.
Contact a member of the voluntary services team by telephone or email:
Email: voluntaryservices@ulh.nhs.uk
Telephone: (01522) 597838

Volunteer training

As part of the ULHT  commitment and investment in our volunteers, we have set up an e-learning platform to provide our volunteers with access to essential core training to ensure that  your training is  compliant and up to date at all times.

You can access the e-learning platform by here.

Please note: The package is password protected.   Please contact Andrew Tysoe on 01522 307339 or by email Andrew.tysoe@ulh.nhs.uk for the password. This application automatically opens in a pop-up window and JavaScript is required.

Once you are on the e-learning platform, highlighted in green,  are all the core induction e-learning training modules that new volunteers will need to complete as part of their application process.

Existing volunteers can also use this link to update their core training as directed by voluntary services department.