Public engagement outcomes

Details of any outcomes of public engagement exercises or consultations.

Details of any outcomes of public engagement exercises or consultations will be found on this page.

Grantham and District Hospital green site protocols – analysis of patient experience, December 2020 – March 2021

This report documents a piece of patient involvement work carried out for the Lincolnshire health and care system. From December 2020 to March 2021, more than 1,300 local people shared their experiences as patients using hospital services provided to the people of Grantham and surrounding areas during a period that included temporary changes to accommodate COVID-19 safer-working approaches. The exercise is part of the system’s ongoing patient and public involvement work that informs the development of services offered to the local population.

A total of 1,338 patients and local people participated in two ways:

  • Taking part in a one-to-one patient interview
  • Responding to a survey (Questions at Appendix 1)

People from all over Lincolnshire, West Nottinghamshire, North East Leicestershire and further afield took the opportunity to provide feedback. The vast majority of people who participated told us they live in Grantham and the immediate area.

Where no specific time or service status is mentioned, analysis includes experiences in the whole period covered by the exercise – the twelve months preceding the point at which participants responded (December 2019 – March 2021).

Grantham and District Hospital – analysis of patient experience